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Public awareness and prevention
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Objectives
Prevention campaigns aimed at the public, technical outreach sessions and the advice available on this website aim to share information to both the general public and emergency response professionals in the following areas:
- Prevention of fires and other incidents wherever possible.
- Guidelines for action in the event of a fire.
- New response techniques for known risks.
- Types of incidents associated with new technologies.
- Regulations relating to fires and other emergencies.
- Other topics of interest related to safety and risk prevention.
Through this shared knowledge, we aim to ensure that the public in Bizkaia are aware of the risks, can reduce those risks within their control, and are prepared to deal with them.
Be Fire Safe at School educational course
Be Fire Safe at School is an educational programme on fire safety aimed at secondary school pupils aged between 12 and 18. The Bizkaia Provincial Council’s Fire Prevention, Extinction and Rescue Service is a partner in this project, developed as part of the European Commission’s Erasmus+ programme.
The course consists of nine teaching units on fire prevention and fire safety, featuring videos, exercises, games and tests. Its aim is for pupils to learn to identify and prevent hazardous situations and to know how to act in the event of a fire.
It is designed for use in the classroom, although it can also be completed independently. It includes materials and a manual for teachers.
The programme is available free of charge in Basque, Spanish, English, French and German, among other languages, and can be used to foster civic values and integrate its content across different subjects.
Access BFireSafeSchool
Advices
Gas fires
- Gas leaks are particularly dangerous because they can lead to explosions.
- Butane cylinders must be stored in well-ventilated areas, preferably outdoors.
- The orange hoses, clamps and pressure regulators must be regularly inspected and periodically replaced.
- Natural gas installations must be carried out by specialised and authorised technicians. Do not block the ventilation holes.
- As a general rule, turn off the gas supply at night and when you leave the house, and do not leave gas appliances connected when not in use.
- Avoid carelessness, particularly leaving gas valves open by mistake.
- Warning: if you smell gas, do not light any flames (with a match, cigarettes or similar) or switch on any electrical devices, as a spark could cause an explosion.
- Ventilate the room, turn off the main valves and call the gas supplier.
Electrical fires
Electrical installations in poor condition also pose a very common fire risk. A short circuit or a small spark can ignite a nearby object, making the fire impossible to control.
- Avoid overloading sockets with too many multi-plug adaptors. Electrical cables are designed to handle a specific power rating. If this is exceeded, the circuit becomes overloaded, creating a fire risk.
- Do not make makeshift or improper electrical connections. It is best to use power strips rather than electrical tape. In any case, do not conceal them, as it will be impossible to locate a faulty connection.
- Leave sufficient ventilation space at the back of built-in appliances and televisions to allow heat to dissipate.
- Avoid leaving appliances switched on for long periods, as this can cause them to overheat.
- If you need to replace a fuse, do so with an equivalent one.
- If you lack sufficient knowledge, avoid tampering with your home’s electrical installation or appliances. Seek the help of a qualified technician.
Kitchen fires
Most house fires occur in the kitchen, and almost always for the same reason: a pan is left on a hot hob and catches fire, the flames reach the extractor hood, which is not clean enough, allowing the fire to spread. From then on, you can imagine the consequences. To avoid this situation, you simply need to follow two simple rules:
- Do not leave anything on the hob while it is switched on and you are doing other things. If the phone rings or something unexpected happens, remove the pan and turn off the hob.
- Be very careful with timers that switch the hob on at a set time, and ensure children do not tamper with the controls.
- Always keep the extractor hood clean, as the build-up of dust and grease in the filters catches fire very easily if a small fire were to break out.
Other fire risks
- Smokers create constant risks.
- Be careful with forgotten or poorly extinguished cigarettes.
- Keep an eye on children; prevent them from tampering with ovens and hobs or simply playing with matches.
- Pay special attention to sources of heat in your home, such as stoves, braziers, fireplaces, etc., which, when near flammable objects, can be a dangerous combination.
- Curtains, tablecloths and cleaning products catch fire extremely quickly.
- Do not use radiators to dry clothes.
- Avoid carelessness, such as leaving irons on top of clothes, pots and pans left on the hob, etc.
What to do in the event of a house fire
All of these measures are usually sufficient to prevent a fire. It is important to have a fire extinguisher at home. If a fire does break out, remain calm and act in an orderly manner, following these guidelines:
- Cut off the power supply by switching off the main circuit breaker. In the event of a gas fire, before attempting to extinguish it, you should turn off the gas valve if possible. This is often sufficient, as the lack of fuel will automatically extinguish the fire, provided it has not yet spread to other materials.
- Close the doors and windows so that the lack of oxygen smothers the fire. If you open them to let the smoke out, you will only fan the flames and spread the fire to the rest of the house.
- Try to put out the fire with a fire extinguisher, or failing that, with a bucket of water. If the fire starts in the kitchen, cover the burning pan with a lid or a damp cloth.
- All these guidelines apply to small domestic fires. If the fire grows in size, get yourself to safety and call the fire brigade immediately.
- Only once the fire has been extinguished should you open the windows to ventilate the room.
- But remember that it is always better to prevent a fire than to have to put one out.
Cookies
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Cookies policy
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This Cookies Policy seeks to inform you clearly and precisely about the operation and function of the cookies we use.
What are cookies and why do we use them?
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Cookies enable a website to, among other things, store and recover information about the browsing habits of a user or their device and, depending on the information contained and the way in which the same is used by the device, may be used to recognise the user.
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Types of cookies based on the managing entity
Depending on who manages the computer or domain from where the cookies are sent and who processes the data obtained, a distinction can be made between the following types of cookies:
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This website may contain cookies belonging to the Basque Government, used for its own purposes and stored by domains other than those owned by the Bizkaia Provincial Council.
Types of cookies based on their purpose
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Duration of the cookies
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Which cookies does this website use?
In each row you can find data relating to Technical cookies
| Name | Purpose | Duration | Owner |
|---|---|---|---|
| JSESSIONID | Session identifier | Session | Bizkaia Provincial Council |
| ASPSESSIONID | Session identifier | Session | Bizkaia Provincial Council |
| TS01 | Session identifier | Session | Bizkaia Provincial Council |
| LFR_SESSION_STATE | Session identifier | Session | Bizkaia Provincial Council |
| COOKIE_SUPPORT | Indicate whether the user has the cookie support activated | 1 year | Bizkaia Provincial Council |
| pc_tecnicas_bizkaia | Choose your preferences for acceptance of the block of technical cookies | 1 year | Bizkaia Provincial Council |
| pc_analitica_bizkaia | Choose your preferences for acceptance of the block of analytical cookies | 1 year | Bizkaia Provincial Council |
| pc_preferencias_bizkaia | Choose your preferences for acceptance/rejection of the block of preferential cookies | 1 year | Bizkaia Provincial Council |
| pc_terceros_bizkaia | Choose your preferences for acceptance/rejection of the block of third-party cookies | 1 year | Bizkaia Provincial Council |
| Kultursistema_session | Keeping the user’s session | 1 year | Kultursistema |
| CPLB | Contains information used by our load-balancing servers | Session | Provincial Council of Biscay |
| XSRF-TOKEN | To prevent CSRF (Cross-Site Request Forgery) attacks | 1 year | Kultursistema |
| _GRECAPTCHA | Protects the website from spam and brute-force attacks | 5 months |
In each row you can find data relating to Analysis cookies
| Name | Purpose | Duration | Owner | |
|---|---|---|---|---|
| dtCookie | Track a visit through multiple requests | Session | Bizkaia Provincial Council | |
| dtLatC | Measure the latency of the server to monitor performance | Session | Bizkaia Provincial Council | |
| dtPC | Necessary to identify the appropriate parameters for beacon transmission; includes session ID for correlation | Session | Bizkaia Provincial Council | |
| dtSa | Intermediate storage for actions spanning pages | Session | Bizkaia Provincial Council | |
| rxVisitor | Visitor ID to correlate sessions | Constantly | Bizkaia Provincial Council | |
| rxvt | Session waiting time | Session | Bizkaia Provincial Council | |
| iyrc-user-id | Distinguish users | 1 year | Bizkaia Provincial Council | |
| _ga, _ga_XXXXXXXXXXX | Analysis | To distinguish users | 2 years | Google Analytics |
| _gat, _gat_XXXXXXXXXXX | Analysis | To limit the percentage of requests | 1 minute | Google Analytics |
| _gid | Analysis | To distinguish users | 1 day | Google Analytics |
In each row you can find data relating to Personalisation cookies
| Name | Purpose | Duration | Owner |
|---|---|---|---|
| Idioma | Select the language preferred by the user | 1 year | Bizkaia Provincial Council |
| cookie-tramites-favs | Save favourite procedures in Prior Appointment | 1 year | Bizkaia Provincial Council |
In each row you can find data relating to Third-party cookies
| Name | Purpose | Duration | Owner |
|---|---|---|---|
| CLID | Identify a user’s first visit | 1 year | Microsoft Clarity |
| APISID | Store user preferences and information during page views with Google maps in them. | 2 years | |
| HSID | Store user preferences and information during page views with Google maps in them. | 2 years | |
| MUID | Store user preferences and information during page views with Google maps in them. | 1 year | Microsoft Clarity |
| NID | Remember their preferences and other information | 6 months | |
| SAPISID | Show personalised advertisements on Google sites | 2 years | |
| SID | Provide advertisement delivery or retargeting, provide fraud prevention. | 2 years | |
| SIDCC | Provide reliable web traffic identification. | 1 year | |
| SM | Used to synchronise the MUID between Microsoft domains. | Session | Microsoft Clarity |
| SSID | Provide advertisement delivery or retargeting, provide fraud prevention. | 2 years | |
| __Secure-1PAPISID | Create a website visitor interest profile to show relevant and personalised Google advertising. | 2 years | |
| __Secure-1PSID | Create a website visitor interest profile to show relevant and personalised Google advertising. | 2 years | |
| __Secure-1PSIDCC | Create a website visitor interest profile to show relevant and personalised advertising through retargeting. | 1 year | |
| __Secure-1PSIDTS | Create a website visitor interest profile to show relevant and personalised advertising through retargeting. | 1 year | |
| __Secure-3PSID | 2 years | ||
| __Secure-3PSIDCC | Create a website visitor interest profile to show relevant and personalised advertising through retargeting. | 1 year | |
| __Secure-3PSIDTS | Create a website visitor interest profile to show relevant and personalised advertising through retargeting. | 1 year | |
| __Secure-ENID | Necessary cookies to use website services and options | 1 year | |
| ar_debug | Refine advertisements. | 1 año | |
| MR | Indicate when MUID is refreshed | 6 months | Microsoft Clarity |
| XSRF-TOKEN | Indicate when MUID is refreshed | 1 hour | Kultursistema |
| _fbp | Store and track website visits | 1 year | |
| kultursistema_session | Keep the user’s session | 1 hour | Kultursistema |
| AEC | Detect spam, fraud, and abuse | 6 months | |
| SOCS | Store user cookies preferences | 13 months | |
| Locale | not available | Basque government | |
| _hegoa_coop_session | Create a session ID for users | Session | Basque government |
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Changes to the Cookies Policy
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